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Customer Feedback

Customer Satisfaction (CSAT) template

Measure how happy customers are with your product or service. Short, high-completion-rate format.

Questions
3
Time to answer
About 2 min
Pages
1
Use this template in your platformUse as a public link (free)

Embedding it in your product needs Pro: 14-day trial, no card. A public link and QR code work on the free Starter plan.

9:41●●● ▮
Yapp.yourproduct.example
Customer Satisfaction (CSAT) · about 2 min

Overall, how satisfied are you with our product?

Very dissatisfiedVery satisfied
Secured by Your product

Questions in this template

  1. Rating · requiredOverall, how satisfied are you with our product?
  2. Single choice · requiredWhich aspect did you value the most?Ease of use · Customer support · Value for money · Features & functionality
  3. Long textWhat could we improve to make your experience better?

Every question can be reworded, reordered, or removed in the builder, and the survey can be translated with the AI designer.